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• Running headers, footers, and page
numbers Engaging Communication Key Terms

• Section bars to assist in navigation TextDignia sita videlitas rem quaepra que ni delitati Notes SECTION ONE
aditis qui blabore stiur? Quides dendi vent ut atur sim Chapter Twelve A page
• Call out boxes quaecabo. Nate voluptas veliquam facepro vitatiur solo- abstract words are not concrete or tangible items; they are only 224
reicium liquae nonsecto tor alibus sint, temquam eaquaes Grammar and Punctuation representations
• Key terms highlighted tiorpos minum aceati inciduci dolum sit dempori berior TextDignia sita videlitas rem quaepra que ni delitati aditis qui blabore accent nonverbal behaviors that augment a verbal message 242
si bea alic tectur as seruptium, con poribus venderia et
189
third step of the persuasion process in which the audience
acceptance
accepts that the issue is relevant to them
• Custom icons to feature sections unt ad que pliqui odicidu cienit alit, cus ex et aut plitatem stiur? Quides dendi vent ut atur sim quaecabo. Nate voluptas veliquam active listening when we pay a high degree of attention to a message; we pro- 37
facepro vitatiur soloreicium liquae nonsecto tor alibus sint, temquam
volorep eliassus as etur autem endam re dicilla borepudis
cess, store, and potentially evaluate the content of the message
• Figure numbers and referrals corem qui officit volo voluptatur, ut quae endit laut eum eaquaes tiorpos minum aceati inciduci dolum sit dempori berior si affiliative to come to conclusions or understanding about what was said 258
bea alic tectur as seruptium, con poribus venderia et unt ad que pliqui
fugiae voluptation consedipsum andaernat.
the type of leader who is flexible, encouraging, and focuses on
Olut imillab oremolentis utem eturio offic tem et odicidu cienit alit, cus ex et aut plitatem volorep eliassus as etur autem leader building relationships and trust among team members
• Notes column facearum vollore voluptatem velendam quatus. endam re dicilla borepudis corem qui officit volo voluptatur, ut quae alliteration repeating the same consonant or vowel sound at the beginning 226
of subsequent words
endit laut eum fugiae voluptation consedipsum andaernat. ambiguous language that does not have precise, concrete meanings 224
• Index Tiorro doleni denit aboresed quo que doloria dest, sunt Olut imillab oremolentis utem eturio offic tem et facearum vollore antithesis when two ideas that sharply contrast with one another are put 227
volum reriore prorum hillectet liam volorerrum que voluptatem velendam quatus. side by side in a parallel structure
• Glossary expeles erectatiur, ut rersperrovit venet vitatet volupta- Tiorro doleni denit aboresed quo que doloria dest, sunt volum reriore arbitrary symbols used to represent things that are not intrinsically 223
connected to those things
prorum hillectet liam volorerrum que expeles erectatiur, ut rersper-
tem ut ut derum et iur sincill enitati vendes de cum eos
utet ut vendam aliquam quuntotat essum et eost possedi rovit venet vitatet voluptatem ut ut derum et iur sincill enitati vendes archetypal metaphor that uses common human experiences to describe 228
another object
metaphor
oribus ulpa verita quae et adit omnimpore non re nul- de cum eos utet ut vendam aliquam quuntotat essum et eost possedi articulation physically producing the sound needed to convey the word 238
lupiciis quo volorporum que exceaqu iaspienimus erspit oribus ulpa verita quae et adit omnimpore non • artistic proofs constructed by the speaker for the occasion; concerns ethos, 126
volenias dolorpo rionecerum fugia venda sit et por asse re nullupiciis quo volorporum que exceaqu • Ciuntur, odi- pathos, and logos
quunt odis sitaturit et enis aut volupietur? Elitia volor aut iaspienimus erspit volenias dolorpo rionecerum tiur? Fic te authoritative the type of leader who provides a team with a vision and mobi- 258
lizes people to work toward that vision
leader
voluptatium
eaqui verchitae volor as sequaeUt maiorum si dia ipis ut fugia venda sit et por asse quunt odis sitaturit • sectis arcimus B page
ea nonectatio eaquatus, omni que dolest, eos dolutem et enis aut volupietur? Elitia volor aut eaqui maio to millabori- a graph that shows two axes and bars going either horizontally 214
in coria dollabo. Verum evelectius rem debit velent, nis verchitae volor as sequaeUt maiorum si dia ipis • bus es bar graph or vertically to represent total achievement
elicia si a volessi
eaquassin preraec uscipsa nistia dignima dollanis millest, ut ea nonectatio eaquatus, omni que dolest, eos • Ciuntur, oditiur? bias an unfair preference or distortion of information 80
unt quia ium nis a quos acculpa quiatquo in peruptatur dolutem in coria dollabo. Verum evelectius rem Fic te voluptatium bookend group a group presentation in which the first speaker is also the last 254
sum fugia audistio quam, nihitatemqui alicate nditae. debit velent, nis eaquassin preraec uscipsa nis. presentation speaker, providing both the introduction and conclusion for the
group
Chapter 1: The Art of Communication | 56 Chapter 12: The Art of Communication | 56
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